Two hours, then ten days, then a decision.
The same method on every engagement. What changes is where it stops — some problems need a system, some need a procedure, some need nothing built at all.
The audit
Free · 45 minutes · one page in two working days
You talk; we ask. Seven questions, in order, to separate the symptom from the cause. You leave with a one-page finding and a straight verdict: worth investigating, or not.
If it is not worth investigating, we say so. That is a result, not a rejection — and it is cheaper for you than a project that should never have started.
The diagnostic
₦350,000 · ten working days · credited against implementation
Two or three interviews, the process walked end to end, and the data the business already runs on — sales, stock, complaints, messages. Then a report of eight to twelve pages, a 90-minute readout, and fourteen days of questions.
What we need from you: two hours of your time, access to the people and records the investigation needs, and you at the readout. Nothing else.
Seven stages, in plain words
1. Find it
The audit. Forty-five minutes to work out whether there is enough here to investigate.
2. Investigate it
Interviews, the process, and the data. Where the symptom first appears is usually where the cause lives.
3. Name the cause
One page, with the evidence. If the evidence is thin, we say so rather than dress it up.
4. Design the fix
The smallest change that removes the cause. Costed, with effort against each option.
5. Test it
A small, real trial before anything is built at scale — one branch, one shift, one product line.
6. Build it
The process, the system or the product. Handed over with training, not left as a dependency on us.
7. Measure it
The number that was supposed to move, measured again after. If it did not move, that is a finding, not a footnote.
Most diagnostics end at stage four. That is a complete result, not an unfinished project.
Inside the report
- What you asked us to look at, in your words
- What we found — the evidence, in order
- The cause, in one page
- What it is costing you, in naira
- Three options, each costed
- What we recommend, and what we would refuse
- The first 90 days
- What would prove us wrong
Who qualifies for the free audit
All five, not four:
- Ten staff or more.
- Turnover between ₦10 million and ₦2 billion.
- The problem is costing money every month.
- The person in the conversation decides.
- You will give access to the people and records the investigation needs.
Twenty audits a month, five hundred in total. The cap is real: it is how many Henry can run properly.